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FAQ

Learn More About Five Star Furniture

Have a question? We have answers! Check out these FAQs and give us a call today for more information.

Do you offer financing?

If you're looking for new living room furniture but are stressed about the cost, don't worry. We understand that everyone's financial situation is different, so financing options are available when purchasing our products. Give us a call or talk to a store associate to hear more about what we can offer you.

Can I custom order furniture from your store?

Looking for something to set your home apart from the rest? If you desire something specific when looking for bedroom sets, dining room furniture, home office items, etc., you are able to custom order furniture from us.

Will you help me design my room?

Yes, we will. Talk to our talented sales staff to get opinions regarding the design for your home. They can point you in the right direction when it comes to things like finding living room furniture that matches your particular aesthetic. 

What brands do you have?

We work with a wide variety of brands, selling everything from office furniture to bedroom sets. Some examples of brands we carry include Ashley, Hudson, Millennium, and more. Visit our "Brands" page to see other brands that we carry.

Do you offer free delivery?

This depends on how far from us you are located and what you've purchased from us. Delivery for things like throw blankets will differ from things such as bedroom sets or fire pits. Please give us a call for more information.

Do you have layaway?

Don't want to pay for your living room furniture in one go? We have layaway! Our layaway programs are generally for up to 60 days. This can be extended if needed. Talk to a store associate for more information.

What is the return policy?

If you want to return your purchase, be aware that we cannot accept returns that are already in your home. Additionally, be aware that if you purchased a love seat, and later realized it didn't match the rest of your living room furniture, any purchase cancellations have a 25% restocking fee.

Do you offer flooring?

Yes, we do offer flooring! We have options such as wood, ceramic tile, and rugs for sale. Want to know what will go best with your bedroom set? Visit our store to evaluate our products and talk to a sales associate for advice on what would be best for you. 

Do your products have a warranty?

According to The Spruce, on average, a bed lasts about 15-20 years, but we understand that unexpected things happen! We have a 5-year warranty plan that covers accidental damage, burns, breakage, scratches, heat marks, and stains on the furniture you purchase from us. No more worrying about the cat scratching up your living room furniture. 

Do you have any leasing options?

In order to accommodate those who don't want to purchase furniture like dining room sets, bedroom sets, or entertainment units in-full and up-front, we offer lease-to-own programs. In addition to this, we have credit programs that can be up to 12 months with no interest.

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